For all made to order mugs please allow 7 working days before dispatch

For all made to order clothing please allow 7-10 working days before dispatch

All items are sent via Royal Mail 1st class delivery

If you have any questions please get in touch today at hello@samjaynedesign.co.uk

No returns on any made to order items. Please double check all sizing when ordering clothing.

Your satisfaction is very important. If you have any questions or spot an issue with your product, please do not hesitate to contact me at hello@samjaynedesign.co.uk and I will do my best to help. I will always aim to respond promptly.

I will accept the return of an unused product within 14 days of purchase.

Once I have received the returned item, I will process a full refund (excluding shipping). Please allow 1-2 weeks for your refund to be processed.

Please provide receipt of purchase.

Returned items must be delivered to me unused, and in their original packaging and condition. If not, they may not be eligible for refund.